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Carer Support


Are You a Carer?

Do you look after someone, maybe a family member, a friend or neighbour, with day to day tasks?  Do you care for others with no help or support for yourself?  Do you not see yourself as a carer?

The definition of a carer is someone of any age who provides unpaid regular and substantial support to family or friends who could not manage without this help.  This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.  Anyone can become a carer; carers come from all walks of likfe, all cultures and can be of any age. 

If you are a carer we would like to know so that we can help to support you.  If you are happy for us to hold this information please complete the Carers Identification Form by clicking on the link below.  If you are agreeable we will also pass your details on to Carer Support Wiltshire. 

Carers Identification and Referral Form

Gold Plus Award from Wiltshire Investors in Carers GP Accreditation Scheme

We are delighted to announce that on 13 July 2016 two members of our staff attended the GP Accreditation Award Evening at Devizes Town Hall to accept on behalf of the Practice our Gold Plus award for carer’s support for the third year running.  This is an award in recognition of our hard work in providing services for our patients who are Carers and to help them in the role they take on when supporting a loved one.  The evening consisted of  interesting talks by people from Carer Support Wiltshire and also from a Carer who looks after her grandson who spoke of the support she has received to enable her to manage.  Awards were presented to surgeries from across Wiltshire who had achieved Bronze, Silver, Gold and Gold Plus awards.

At the Marlborough Medical Practice we hold a Carers’ register and any patient who is a Carer can register on this by collecting a pack from the front desk, completing the form and returning to reception.  We will then notify Carers Support Wiltshire which is an organisation providing relevant information and advice, a regular newsletter and offers local support services.

We also hold Carers Support Clinics during the year and all Carers will be invited by letter to book an appointment if they wish to.  The appointment includes a 20 minute appointment with our Heath Care Assistant and a 20 minute appointment with Carers Support Wiltshire to offer support, advice and information as required.

We are also able to offer carers flexible appointments with all our clinical staff, to suit their needs as we understand that looking after your own health can be challenging when caring for someone else, and that your time is limited. For more information, or to book an appointment, please contact our reception team. 

carers award 2016

(Left to right) Amy Lacey, MMP Patient Services Manager, Gillian Davies, MMP Nursing Administrator, Cllr Jerry Wickham, Cabinet Minister for Health (including Pubic Health) and David Noyes, Director of Planning and Corporate Services at Wiltshire CCG.

Photograph by Bianca Goss

Carer Support Wiltshire

Carer Support Wiltshire is an independent charity established to provide support to carers living in Wiltshire.  Carer Support Wiltshire provide free advice and support for adult (18+) carers, including support for up to 18 months after bereavement.  Specialist Care Support Workers provide confidential information and advice about caring matters and one-to-one support. 

Other Services provided by Carer Support Wiltshire include: a carers information pack, regular newsletter, interactive website with news updates and useful information, Complementary Therapies for relaxation, social outing and activities, befriending services, regular meetings and groups, carer involvement in service planning and consultation, education and training sessions, volunteering opportunies, partnership working with other organisation to meet the needs of carers, eg. benefits, access to counselling.

Visit their website by clicking on this link or telephone them on freephone number 0800 181 4118.

Carers Break Prescriptions

Are you caring for a family member, friend or neighbour?  Are you suffering from ill health due to your caring role?  Do you have your own long term health condition?

One of our GPs or Nurses can prescribe you a free break!  This could be a session at your local gym, a pampering session, a hair appointment, or perhaps a complementary therapy.

How to get a free break..

  • Make an appointment to see your GP or a Practice Nurse who can prescribe you a break
  • Send you break prescription to Carer Support Wiltshire
  • Carer Support Wiltshire will then contact you to arrange and pay for break which can be up to the vlaue of £50



NHS Choices Content Supplied by NHS Choices


There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.


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