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Practice Management

Mrs Amy Lacey
Patient Services Manager

Practice management is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The managers supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Jan Rendle 

Susan Stoker

Stephanie Woods

Reception

Lilah Greenaway

Reception Team Leader

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Gillian Davies

Secretaries Team Leader

 
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